Building Infrastructure to Support CLASS: The Potential of Matching Service Registries

summary

This policy brief examines the “service fulfillment” challenges posed by the CLASS Plan. New and improved mechanisms will be needed for connecting consumers of in-home services and supports with the workers who provide them.

Date Updated: 04/06/2011

To date, virtually all of the attention paid to the recently enacted CLASS Plan has focused on program design and operational issues, including how to assure financial solvency. But another stated purpose of the new program is to “establish an infrastructure that will help address the nation’s community living assistance services and supports needs. Under the new title establishing CLASS, states are required to ensure “adequate infrastructure for the provision of personal care attendant [PCA] workers.”…


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